List of All Problems and Solutions for Sony Xperia Z1 Display

Coming with a 5″ TFT capacitive display with a resolution of 1080 x 1920 pixels at 441 ppi pixel density, Sony Xperia Z1 is the flagship smartphone showed up in September 2013. Sony boasts that its 20.7 MP super camera is one of the world’s highest resolution camera of smartphone, which can capture any wonderful moment. As a user, you will be satisfied with its excellent features. But gold can’t be pure and man can’t be perfect. What should you do when the screen of Xperia Z1 can’t work as usual or broke? Here will list some problems coming forth. You can diagnose and fix the screen of Xperia Z1 by yourself.

sony xperia z1 cracked screen

Common issues and solutions of Sony Xperia Z1 Screen:

* The issue that the Sony Xperia Z1 failing to follow the track happens from time to time when you do Sony Xperia Diagnostic test. You suddenly fail to move or aim when playing games for several minutes.  It can’t work when you draw line to unlock. You can see yellow line kept disappearing after just few cm and it seems that screen stops registering touch for a moment!

Sony Xperia Z1 unlock

Follow is Xperia Z1 touch screen problem video from Youtube :

Is it hardware or software problem?

Unfortunately, there is still no official response from Sony although it has appeared on other Sony phones. Here are some ways to reduce the frequency. You can install a new software. A few people said the touch screen issue hasn’t shown itself so far after installing. But most people said that the update can’t completely fix it but could help to reduce frequency of issues. Another way to lessen the issues from happening is doing as below. Settings > Language and Input > Scroll to lowest > Open Pointer speed > Make it slowest.

* The phone dropped on the ground and luckily the frame and glass hold up remarkably well. But you will find the flicking screen shows up or the some color lines turn up on screen as below. What’s wrong? You may have bumped the LCD connector off while dropping. But the most probable reason is that the LCD screen is broken.

sony xperia z1 broken screen

These phenomena happen after impact:

1. White screen of death
2. Sleep of death / Black Screen of death
3. Flickering screen / Color lines on screen
4. Big white stripes on screen
5. Unresponsive screen
6. Only backlight
7. Backlit

Sony Xperia Z1 screen problems

You can try these:

Step 1: Check the connectors of screen whether they loosen or not.
Step 2: If the connectors hold in place, take a good look at the LCD with digitizer flex cables, it is the most vulnerable part. If they have been worn, you have to replace the whole LCD screen with digitizer.
Step 3: If the flex cables are intact, the problems still exist. You need to replace the complete LCD display with digitizer because the LCD is damaged.

* The issues as below:

The screen has yellowish stuff after water damage.
Some color spots creep on the screen, especially on the corners of screen.

Sony Xperia Z1 screen has yellowish spots

The LCD is defective if your LCD screen was involved in these issues. It is not the fault of flex cables or connectors. Unfortunately, you need a new LCD screen.

*Touch screen problems:

1. The half of the touch screen is unresponsive.
2. Some parts fail to responsive.
3. The touch screen can’t work.

Xperia Z1 Touch Screen issue

You are assailed with these issues. Some ways you can try:
Step 1:Check the touch screen digitizer flex cable. The cracked and worn flex cable is the main factor leading to these issues. If the flex cable is broken, you have to replace a new touch screen.

Sony Xperia Z1 touch sreen digitizer flex cable

Step 2: If the flex cable looks intact, it doesn’t mean that the touch screen digitizer is in good condition. You can use a new one to test whether the touch screen digitizer is broken or the touch IC of the mother board is broken. If the new touch screen works well during test, it means the touch IC is good but the function of the old touch screen itself is damaged. If the new touch screen can’t work either, it seems that the touch IC of the mother board is damaged. In this condition, you have to send it to Sony customer service.

* The screen was crawling with abrasion and scratches but without crack.

Don’t worry. There is an Anti-Shatter film on the front screen. And the Sony logo is present on the film which came with strong adhesive sticker. You can tear it off and stick a new one.

abrasion Sony Xperia Z1

* Which part you need to replace when the issues happen as below?

1. Totally broken screen with cracked front glass digitizer
2. Intact screen with shattered touch screen digitizer
3. Sony Xperia Z1 broken screen
4. Broken LCD screen flex cable
5. Dead touch screen digitizer flex cable

xperia z1 broken screen

Complete Sony Xperia Z1 display component is made up of multiple parts including the ASF, the touch screen digitizer, the LCD screen and the LCD screen supporting frame. Those parts are combined by adhesives.

xperia z1 replacement screen

So if the Touch screen broke, the crack will appear but the bond of the adhesive will keep the pieces together, and make it tough to feel. The only way to repair this would be replacing the glass/touch screen. But the Xperia Z1 replacement screen has been compressed with digitizer. Separating them needs technical skills which are only mastered by the factory. So the only choice for you is to replace the complete part.

If the Sony Xperia Z1 cracked screen cropped up but the touch screen kept good, you also need to replace the LCD screen with digitizer whose price is just a little higher than the LCD screen.

The flex cables of the touch screen and LCD screen can’t be replace alone. So you have to replace the whole once one of the flex cables is broken.

You will find two screen components of Xperia Z1 are sold in the market, “the LCD screen with digitizer” and “the complete LCD screen with digitizer and frame”. Which one is suitable for you?

To be honest, it is hard for you to separate the LCD screen with digitizer from the LCD screen supporting frame because of the strong adhesive sticker unless you are skillful at teardown. You need to risk breaking the screen when separating them, which occur frequently. So you’d better to buy the complete LCD screen with digitizer and frame.

How to replace the Sony Xperia Z1 LCD screen with digitizer and frame?

You can follow this Z1 disassemble and assemble video as below.

Full teardown Sony Xperia Z1 blog

* The first step of replacing the screen part is to disassemble the battery cover.
* The repair tools for Sony Xperia z1 screen repair :

repair tools for Sony Xperia z1 screen repair

Spudger Tools
Hexagonal Screwdriver (0.8)
Guitar Picks
Suction Cup Tool
Heat Gun/Blow Dryer

* The adhesive stickers you need:
Sony Xperia z1 Adhesive sticker

Back Glass Adhesive Sticker
Back Supporting Frame Adhesive Sticker
Middle Frame Adhesive Sticker
Glue – Quick-drying glue

* In order to keep the Xperia Z1 waterproofing all the time, you’d better replace the complete LCD screen with digitizer and frame when the problems happen. Otherwise, you‘d better send it to customer service if you only want to replace LCD screen with digitizer part.

Sony Xperia z1 screen repair


  • Bogdan Petcu

    i have change an lcd and it was working fine, after 3 week I decide to change the speaker and the 2 rf antenna. After that my touch screen stop working, the lcd is fine no problem, only the touch screen does not work, nothing. I can connect a mouse to the phone, and I can go on the menu of the phone just like a normal computer. Please tell me what could be the problem software or hardware? the compass does not work too and it can not be calibrated.

  • GMP uzb

    Can You help me with advice: I I bought with Ali express the screen assembled for $98, however the master at installation several times collected and disassembled phone. As a result he told that the screen rejected. Can be such of poor quality of the screen, the touchscreen ceased to work after installation? ? ?

    • Dear GMP uzb, would you please check the screen you bought is OEM one or not first, the quality for custom one is always not as good as OEM one, also, it would be better for you finding professional help to replace it. the matter of the touchscreen may caused for the incorrect assemble way, you know it is not a easy task for replacing it.

      • GMP uzb

        Dear Witrigs! Thanks for answer. “of the touchscreen may caused for the incorrect assemble way”. Can You discribe this situation more bigger, it wiil be usefull for me. Now I open dispute claim and return this screen to Aliexprrss, after I will be need You advice about to buy new and correct install. I’ll be very plessure for any help.

    • Umesh

      I bought screen from ebay which worked fine for a month but suddenly touch stopped working and now my phone is of no use. These are not the OEM screen so quality suffers.

      • Dear Umesh, yes, the quality for the custom one is not as good as OEM one, so it is better for ordering the OEM one.

  • sm Rox

    If we replaced a display, z1 phone waterproof is working again??

    • Dear Sm Rox, sorry to inform you that it’s hard to ensure the cell phone will be 100% waterproof after we opened it, unless you or us can send it to the original cell phone factory to reassembling it.

  • Ah Dahri

    i have a xperia z1, unfortunately yesterday it fell and only screen
    glass was broken ,, touch is working fine display is working great too
    wat am i supposed to replace??? plz reply

    • Replace the glass only need professional tools and skills and replace the whole screen is better and easier.

  • shyam sharma

    Hi Witrigs, Could you please provide a solution for dim display in sony xperia ZR. Appreciate your help.

    • Hi Shyam, check the setting of your phone to see if you did the improper setting or back up your data and restore your phone at first. If can’t solve the problem, open the phone and reconnect the screen connector. And the most terrible situation is your LCD screen is old and broken, which need to replace. Good luck to you!

    • Dear Shyam Sharma, sorry but there is a video for Sony Xperia ZR Disassembly available now, hope it is helpful for you.

  • Sandre Saretok

    Hello, i’m writing because, two months ago my phone (Sony Xperia Z1 Compact) fell down. So, I went repair and he change the screen. And now, I put my phone into the water and the screen is full with the colrful stripes. What i suppoused to do? Is that repair fault or my fault?

    • Did the guy tell you the phone doesn’t waterproof? If you didn’t encounter any other impact, the phone may be water damaged.

  • mohd farhan

    I am using z1 my drop it in water after half day the screen stop working but after tow days screen was working properly but the brightness no increase but when I was using it display was twinkling so plz help
    Me what to do…. Sry 4 my English….

    • I am sorry that your screen may be water damaged. If the other functions of your Z1 are good, what you need to replace the screen.

    • Herold Kalomo

      Hi Mohd
      Did you received a solution for your Z1 , I am also having the same problem

  • Nesa Ayop

    Hi witrigs. Is it possible to change the z1 charging ic? And can you show me how to do it. I dropped my phone in water and when I send it to sony service center they said need to change the charging ic QFE1011, but it is too expensive costs me around usd 137, i took my phone back. So is it possible to change it by myself? Already go through some of your videos on youtube but can’t find one 🙁

  • Pawan Gaur

    I have an sony xperia z1 its color on screen showing very light how can i adjust it

  • Fari Rodrix

    Dear witrings , I changed LCD and touch but the flickering problem still exists ..what can I do ? I changed software too …please help

    • Check if the connector was plug in well and tightly.

  • dgsda

    Hi Witrigs, I replaced my Z1 Compact screen with an OEM part, works perfectly, but now the phone cannot charge via microUSB. No LED or indication when plugged in. However while phone is switched off, red LED turns on when plugged in and battery image pops up on screen – but doesn’t charge (charge percent just goes lower). Any idea what I might have done while replacing?

  • Hamza

    I got this annoying white dot appearing each time I press the screen I really want it gone but I don’t know how I have a Sony Xperia z ultra anyone can help?

  • saddam

    I have Sony Z1 Compact. It working properly but when I use camera it’s take blur image or not clear nd when use flash it take white image. What its problem.

  • Amir

    Hi Man I have xperia z1 I have just changed my frame. I ve given it to the Sony repair ment to change frame but there is still problem after repair ment hope to help me.the vibrate sound changes completely the voice of it is different please tell me what may happen and the other problem is that when I work my phone it is suddenly inactive(not turned off)but the screen becomes off and I should press the power button again to start the screen and it happens regularly……. Please answer thanks……

    • It might be the vibrate motor and the power button are not installed properly. The vibrate motor needs glue.

  • Amir

    Is it related to soft were or hard were?

  • Gacheru Muriithi

    I had touchscreen problems with my sony xperia Z1 and also did all those garbage solutions being offered and the only thing that finally worked for me was to smash the phone and throw it in the garbage and I decided never to buy any Sony Phone again!!!

  • Daniel Mann

    Hello witrigs will changing the LCD screen and digitizer prevent me from accessing my saved files as I can’t access them as the screen is quite damaged.

  • Xperia Xperia

    Hi dear Sony Xperia x compact front glass change possible

    • Hi, it would be a had work.